![]() Technical support is available via the CONTACT US section of this website or over the phone at 1-80. What if I am not sure which item to order? For additional information refer to the Return Policy page located on the Online Store page.Ĥ. Refund will depend on each particular situation per our return policy. Will I be able to receive a full refund for returned items? For additional information refer to the Return Policy page located on the Online Store page.ģ. What should I do if I receive or order the wrong item?Ĭontact our customer service department at 1-80. PayPal processes the payment information but you can also use the credit card of your choice (American Express, Mastercard, Discover or Visa)Ģ. No, you do not need a PayPal account to buy in our Online Store. You can also request a hard copy via our Marketing Materials Request page. Louisville Ladder's Full Line Catalog contains detailed technical specifications for each our ladders. Where can I get detailed information about Louisville Ladder products? Yes, Louisville Ladder has available a universal pail shelf that will fit all Louisville Ladder stepladders.Ħ. For a Professional Repair service you can contact: 5. Mar-resistant rubber end caps protect the work. For use on aluminum ladders of all duty ratings, this stabilizer spans 47' and provides a standoff of 10'. Always follow the instructions provided with the replacement parts kits. Stabilizer: Aluminum, For Use With Extension Ladders. Repairs require technical expertise and should only be done by professionals or by people with the skills required to do so. Louisville Ladder does not recommend repairing damaged or broken ladders beyond the replacement kits available. Check out the C.L.I.M.B Academy page and request your ladder safety training today! The CLIMB Academy contains information on step and extension ladders as well as on rolling warehouse ladders and scaffolds. Louisville Ladder is highly committed to Ladder Safety and has developed a ladder safety program called CLIMB Academy. Where can I get information about Ladder Safety? You can also get replacement parts from your local distributor.ģ. Where can I purchase Louisville Ladder replacement parts?įor your convenience Louisville Ladder has replacement parts available online on this website. To find a retailer or distributor/retailer near your area please enter your zip code in the distributor locator.Ģ. Louisville Ladder products are available across the US in multiple retail locations. Where can I buy Louisville Ladder products? These are some of the most common questions we receive, however if you do not find the answer you were looking for in one of them, you can click here to contact us.ġ.
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